We have found Ed Green to be honest and extremely professional, which is a rarity in the contractor world. We had a washing machine leak, which we quickly found out was due to a lint trap falling into the pipe and blocking it. So all we needed was a plumber to come and snake it out. After being stood up by another plumber, we called Ed to see if he could come in and fix the problem for us. He was available first thing the following morning, however upon hearing what the problem was, he actually suggested that my husband might be able to fix it himself and instructed him what to do. And lo and behold, it worked! And just like that, we ended up saving more than $100.
We really appreciated the honesty and Ed will be the first plumber we call for all future plumbing needs going forward. Ed is smart enough to realize that, by being honest and offering great customer care in a field that desperately needs it, he might be losing a job in the short term, but he’s likely gaining a lifelong customer. All that with just 5 minutes of his time. Not many contractors realize that and that’s unfortunate, but hey, survival of the fittest, right?
Really happy that we were finally able to find someone reliable to call should a need arise after encountering our fair share of problem plumbers.