When we woke up without hot water yesterday with company coming for the weekend, we assumed we would have to replace our hot water heater. Our usual plumber didn’t return our call, so we called Green’s Plumbing based on all the great yelp reviews. Ed looked up the water heater (we were thinking it might be the original and, thus, 17 years old), informed us it was just 7 years old and worth fixing. His fix came in under his original quote and an hour after he finished the repairs, we had hot water.
I was impressed because he could easily have convinced us to replace the unit instead of the much less costly repair. We now have a new “usual” plumber!